Interpace Biosciences

Labs and diagnostic testing

Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.

lab client services

Client services - results, supplies and test information

Official page read
Phone800-495-9885Published email

clientservices@interpace.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Interpace Diagnostics (Pittsburgh) client services for test results, supply requests and general test service information (ThyGeNEXT/ThyraMIR, PancraGEN, etc.).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

Pittsburgh laboratory - phone and fax

Official page read
Phone844-405-9655Fax

412-224-6425

Published email

labsupport@interpace.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
2515 Liberty Avenue Pittsburgh, PA 15222

Interpace Diagnostics laboratory

Published as 'Phone Lab' / 'Fax (Lab)' / 'Email (Lab)' for Interpace Diagnostics, 2515 Liberty Avenue, Pittsburgh, PA 15222.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

Billing inquiries (clients)

Official page read
Phone

No phone listed for this route

Published email

reimbursement@interpace.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Email-only channel published as 'Billing Inquiries' on the contact page.

View source ↗ · Source checked 2026-10-25

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patient assistance

NAVIGATOR patient support - benefits investigation and financial support

Official page read
Phone866-316-0020Published email

navigator@interpace.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Program page says the NAVIGATOR team provides benefits analysis and investigation and explains financial support options; phone support in over 170 languages. COMPASS financial assistance application is on the same page. COMPASS is not available to patients covered by Medicare, Medicaid or other government programs per the page footnote.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

COMPASS patient financial assistance and payment plans

Official page read
Phone888-963-6621Fax

888-963-6627

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Patients page: needs-based financial assistance and interest-free payment plans for Interpace Diagnostics tests. Not available to patients covered by Medicare, Medicaid or other government programs (page footnote).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.

Have ready in your secure workspace

  • Lab and test name from the order or bill
  • Ordering practice and existing order reference
  • The specific administrative question

Questions to resolve

  • Is this the performing laboratory and correct support team?
  • What secure channel handles this order, result or billing question?
  • Are there test-specific submission or specimen instructions?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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