J&B Medical

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Insurance covered supplies — customer support

Official page read
Phone800-737-0045Published email

info@jandbmedical.com

Published hours

8:00am – 6:00pm EST M-F

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published under Insurance Covered Supplies on the J&B Medical support page (ostomy, diabetes, urological and related insurance-covered supplies).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Headquarters — Wixom, Michigan

Official page read
Phone800-737-0045Fax

800-737-0012

General headquarters fax as printed in the page footer; the support page does not say it accepts orders. Abbott's FreeStyle Libre supplier list separately names this fax for J&B Medical Supply Libre orders.

Published hours

8:00am – 5:00pm EST M-F

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
50496 Pontiac Trail Wixom, MI 48393

Confirm the location and purpose before visiting

Published as J&B Medical Headquarters with telephone and fax. The fax is the general company fax; confirm before sending PHI or orders.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Medical and surgical supplies / emergency medical supplies

Official page read
Phone800-737-0045Published hours

8:30am – 5:00pm EST M-F

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Press 2 from main menu

Menus can change. No live call verification is claimed.

Published for Medical Surgical Supplies and Emergency Medical Supplies (institutional/professional supply side), not insurance-covered patient supplies.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

J&B At Home

Official page read
Phone855-289-3427Published email

info@jandbathome.com

Published hours

8:30am – 5:00pm EST M-F

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published J&B At Home contact.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

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