DialClerk Directory

Medicine manufacturers and support programs

Jazz Pharmaceuticals

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

provider services

Medical Information Department — U.S. product questions

Official page read
Phone800-520-5568Published email

medinfo-us@jazzpharma.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

U.S. healthcare professionals and patients may request medical information about Jazz products (an online Medical Information Portal is also linked). Not for access/benefit questions (use JazzCares).

View source ↗ · Source checked 2026-10-24 · Jazz contact page: Medical Information requests medinfo-us@jazzpharma.com ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

JazzCares — access, benefits verification, PA/appeals and financial assistance

Official page read
Phone833-533-5299Published hours

Monday-Friday, 8 AM-8 PM ET

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

1-833-533-JAZZ. JazzCares investigates benefits, provides prior authorization and appeals support, answers coding/reimbursement questions, copay assistance (commercial, certain products) and Patient Assistance Program referral. Some products have dedicated JazzCares lines (e.g., EPIDIOLEX 1-833-426-4243, MODEYSO 1-844-302-2737); XYWAV/XYREM run through the REMS certified pharmacy.

View source ↗ · Source checked 2026-10-24 · JazzCares ZEPZELCA page lists 1-833-533-5299 in full digits ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

JazzCares — contact your Jazz account representative (HCP request)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The JazzCares HCP homepage includes a 'Contact Your Jazz Account Representative' request form for healthcare providers.

View source ↗ · Source checked 2026-10-24

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patient assistance

JazzCares for EPIDIOLEX — Nurse Navigator and enrollment

Official page read
Phone833-426-4243Published email

support@jazzcaresforepidiolex.com

Completed EPIDIOLEX JazzCares patient consent form

Published hours

Monday-Friday, 8 AM-8 PM ET

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

EPIDIOLEX (cannabidiol) only. Program information and Nurse Navigators; completed patient consent form may be sent as a photo to the email.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

JazzCares for MODEYSO — access and navigation

Official page read
Phone844-302-2737Published hours

Monday-Friday, 8 AM-8 PM ET

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

MODEYSO (dordaviprone) only. Access/navigation and program terms requests.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

XYWAV and XYREM REMS — certified pharmacy (separate REMS line)

Official page read
Phone866-997-3688

REMS / certified pharmacy

Fax

866-470-1744

REMS / certified pharmacy forms and prescriptions

Published hours

Monday-Friday, 7 AM-8 PM CT (per JazzCares XYWAV page)

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

REMS program line for XYWAV and XYREM (oxybates): prescriber/patient enrollment and the certified pharmacy that dispenses them. Also the JazzCares PAP route for XYWAV per the JazzCares XYWAV page. Not a general medical-information line.

View source ↗ · Source checked 2026-10-24 · JazzCares XYWAV page: certified pharmacy phone, fax and hours ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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