Keenova Therapeutics

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient assistance

Acthar Patient Support — Acthar Gel referral and benefits support

Official page read
Phone888-435-2284

Acthar Patient Support questions.

Fax

877-937-2284

Acthar referral/enrollment form submission.

Published email

intake@supportandaccess.com

Acthar referral form intake.

Published hours

Monday through Friday 8:00 am to 9:00 pm ET; Saturday 9:00 am to 2:00 pm ET

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Acthar Gel (repository corticotropin injection) only. Specialty-specific referral forms (rheumatology, MS, nephrology, ophthalmology, sarcoidosis, infantile spasms) are faxed or emailed to Acthar Patient Support. Formerly called the Acthar hub.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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