Kootenai Health

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient accounts / billing questions, pay by phone and financial counseling

Official page read
Phone208-625-5000Published hours

Mon–Fri 8 AM–4:30 PM

Product, plan and location

Confirm the exact product or service
Idaho

Mailing address
Kootenai Patient Accounts PO BOX 24147 Seattle, WA 98124-0147

Mail patient payments

Billing questions for Kootenai Health, Kootenai Clinic, Kootenai Heart Clinics and Kootenai Urgent Care; the same number is published for the price estimate hotline and financial counseling.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Urgent care billing (patient account representatives)

Official page read
Phone208-209-6800Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Idaho

Mailing address

Not researched for this route

Billing, balances or urgent care accounts.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Kootenai Outpatient Surgery payments

Official page read
Phone208-625-6422Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Idaho

Mailing address

Not researched for this route

Payments for Kootenai Outpatient Surgery.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Kootenai Imaging billing questions

Official page read
Phone800-996-3395Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Idaho

Mailing address

Not researched for this route

Questions related to Kootenai Imaging bills. Page also lists separate billing vendors by date of service (1st Coast Billing before July 1, 2025; MSN after).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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