DialClerk Directory

Kyowa Kirin, Inc.

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Medical information, adverse events and product quality

Official page read
Phone844-768-3544

Medical information requests, suspected adverse events and product-quality questions.

Published hours

M-F 8 a.m.-5:30 p.m.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Contact page lists this number for adverse-event reporting, medical information requests (by phone, alongside HCP web form) and product-quality questions. Kyowa Kirin cannot give individual patient advice.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

General interest inquiries — Princeton office

Official page read
Phone609-919-1100

General interest inquiries.

Published hours

M-F 8 a.m.-5:30 p.m.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Kyowa Kirin, Inc. 510 Carnegie Center, Suite 600 Princeton, NJ 08540

U.S. office address.

General inquiries number; also shown under 'Contact us by phone' for medical information. Prefer the 844 line for safety reports.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

POTELIGEO — ordering through exclusive distributor McKesson

Official page read
Phone800-482-6700

McKesson ordering representative for POTELIGEO.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Kyowa Kirin Cares page states POTELIGEO is distributed exclusively through McKesson; offices order via McKesson's portal or by calling a McKesson representative at this number. This is McKesson's line, not a Kyowa Kirin hub.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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