DialClerk Directory

LIFE-NWPA

Member services

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

member services

Main enrollment and information line

Official page read
Phone844-456-5433Fax

814-454-2500

Fax published with the Erie contact details; purpose not stated.

Published hours

Not published in this record

Product, plan and location

pace
Pennsylvania

Mailing address

Not researched for this route

Physical address
100 State Street, Suite 201, Erie, PA 16507

PACE center location

Contact page lists phone 844-456-5433 and fax 814-454-2500 together (fax purpose not stated). Site eligibility text: residents of Erie, Crawford, Mercer, Warren, Clarion, Venango, Forest, Jefferson, Elk, Cameron, McKean and Clearfield Counties in which LIFE-NWPA operates with CMS and Pennsylvania approval (may not be entire counties). TTY 711.

View source ↗ · Source checked 2026-10-24 · eligibility page: counties ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

Have ready in your secure workspace

  • Exact plan name and member contact instructions
  • Consent and representation requirements
  • A clear request with no unnecessary medical detail

Questions to resolve

  • Can you discuss this request with the authorized office representative?
  • Which team can resolve the member question?
  • What is the next step and reference number?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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