DialClerk Directory

LIFE Pittsburgh

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

Quality Assurance — participant grievances

Official page read
Phone412-388-8040Published email

Quality@lifepittsburgh.org

Written participant grievances/concerns to Quality Assurance.

Published hours

Not published in this record

Product, plan and location

pace
Pennsylvania

Published service area

Approved Allegheny County service areas only. Published ZIPs: 15003, 15005, 15006, 15007, 15015, 15017, 15026, 15031, 15044, 15046, 15056, 15057, 15064, 15071, 15082, 15086, 15090, 15091, 15101, 15106, 15108, 15116, 15126, 15127, 15136, 15142, 15143, 15201, 15202, 15203, 15204, 15205, 15209, 15210, 15211, 15212, 15213, 15214, 15216, 15219, 15220, 15222, 15223, 15224, 15225, 15226, 15228, 15229, 15233, 15237, 15241, 15243, 16046, 16059. Confirm the exact residence; ZIPs may cross county boundaries and do not establish other-county coverage.

Allegheny County, PA · Area source ↗

Mailing address

Not researched for this route

Menu guidance in the source record

Ask for the Director of Quality and Compliance.

Menus can change. No live call verification is claimed.

Published telephone and written-email grievance route. The appeal route separately specifies extension 6326.

View source ↗ · Source checked 2026-10-22 · pittsburgh home ↗ · pittsburgh area ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

Director of Quality and Compliance — appeals

Official page read
Phone412-388-8040Published hours

Not published in this record

Product, plan and location

pace
Pennsylvania

Published service area

Approved Allegheny County service areas only. Published ZIPs: 15003, 15005, 15006, 15007, 15015, 15017, 15026, 15031, 15044, 15046, 15056, 15057, 15064, 15071, 15082, 15086, 15090, 15091, 15101, 15106, 15108, 15116, 15126, 15127, 15136, 15142, 15143, 15201, 15202, 15203, 15204, 15205, 15209, 15210, 15211, 15212, 15213, 15214, 15216, 15219, 15220, 15222, 15223, 15224, 15225, 15226, 15228, 15229, 15233, 15237, 15241, 15243, 16046, 16059. Confirm the exact residence; ZIPs may cross county boundaries and do not establish other-county coverage.

Allegheny County, PA · Area source ↗

Mailing address
Director of Quality and Compliance, LIFE Pittsburgh, 875 Greentree Rd, One Parkway Center, Suite 200, Pittsburgh, PA 15220

Written participant appeals, expressly directed by the grievance/appeal page.

Menu guidance in the source record

Extension 6326.

Menus can change. No live call verification is claimed.

Published telephone and written appeal destination. The directory does not decide eligibility, coverage or appeal outcomes.

View source ↗ · Source checked 2026-10-22 · pittsburgh home ↗ · pittsburgh area ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

Have ready in your secure workspace

  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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