DialClerk Directory

LillyDirect Pharmacy, LLC

Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy help desk

LillyDirect Pharmacy — support and prescribing-system location

Official page read
Phone844-559-3471

LillyDirect pharmacy support. Current Zepbound delivery page explicitly publishes this number for refills, self-pay journey and medicine questions; NPPES corroborates the pharmacy phone.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
LillyDirect Pharmacy, LLC 1555 S Harding St, Ste 171-B68 Indianapolis, IN 46221-1873

NPPES registered MAILING address only; mailed prescription or program application acceptance is not established.

Physical address
1555 S Harding St, Ste 171-B68 Indianapolis, IN 46221-1873

NPI 1912889320/NCPDP 1574056 prescribing-system location published for Foundayo and Zepbound; not a verified walk-in service.

Foundayo and Zepbound current pages identify the same pharmacy/NPI. Fulfillment partners and payment/formulation eligibility differ. No charitable-PAP association, price guarantee, pharmacy fax or email is inferred.

View source ↗ · Source checked 2026-10-23 · Source revision NPPES last updated March 23, 2026; Zepbound page CMAT-05333 08/2026. · Foundayo current delivery page, same prescribing pharmacy ↗ · NPPES pharmacy identity, phone and registered location/mailing address ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

  • PBM name and the pharmacy identifiers on the card
  • Drug, formulation and prescription information
  • Prescriber details and previous review reference

Questions to resolve

  • Is this processed under the medical or pharmacy benefit?
  • What is the correct review and submission channel?
  • Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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