Louisiana Medicaid (LDH / Gainwell)

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Pharmacy Point of Sale (POS) unit mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address
Pharmacy Point of Sale (POS) P.O. Box 91019 Baton Rouge, LA 70821

Fee-for-service pharmacy POS correspondence.

Pharmacy POS phone (800) 648-0790 is already listed. Source: Louisiana Medicaid provider manual Appendix J "Frequent Contact Information" (posted with the 3/31/21 manual update); confirm before relying on it.

View source ↗ · Source checked 2026-10-25

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claims

Recovery and Premium Assistance — TPL recovery and trauma

Official page read
Phone225-342-1376Fax

225-342-5292

Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address
Recovery and Premium Assistance P.O. Box 3588 Baton Rouge, LA 70821

Third-party liability recovery and trauma correspondence.

LDH third-party liability (TPL) recovery; not for claim status. Source: Louisiana Medicaid provider manual Appendix J "Frequent Contact Information" (posted with the 3/31/21 manual update); confirm before relying on it.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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