Medicine manufacturers and support programs

Lundbeck

Phone, published email, fax, addresses and the next step for your office.

9 contact routesNo directory research calls placed

provider services

Medical information — healthcare professional inquiries

Official page read
Phone866-402-8520Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Lundbeck U.S. product page lists this number for 'Medical Information Inquiries for Healthcare Professionals' for Onfi, Sabril, Xenazine and Northera. Product-specific 'all other inquiries' lines are separate. VYEPTI uses 833-4-VYEPTI for all inquiries.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Lundbeck U.S. — general contact (Deerfield, IL)

Official page read
Phone866-337-6996Published email

USA@lundbeck.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
Lundbeck 6 Parkway North Deerfield, IL 60015

U.S. office

General U.S. contact and press inquiries. Product questions: info@lundbeck.com; side-effect reporting questions: safety@lundbeck.com (per the adverse-event page).

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

Lundbeck — product questions by email

Official page read
Phone

No phone listed for this route

Published email

info@lundbeck.com

Questions about Lundbeck products

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published on the U.S. report-an-adverse-event page for questions about Lundbeck products. Side-effect reporting questions go to safety@lundbeck.com.

View source ↗ · Source checked 2026-10-24

Report an update

provider services

Onfi — all other (non-medical-information) inquiries

Official page read
Phone855-345-6634Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Lundbeck U.S. products page lists this as 'All Other Inquiries' for Onfi only (e.g. access or product-program questions). HCP medical-information questions use 866-402-8520.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Sabril — all other (non-medical-information) inquiries

Official page read
Phone888-457-4273Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Lundbeck U.S. products page lists this as 'All Other Inquiries' for Sabril only (e.g. access or product-program questions). HCP medical-information questions use 866-402-8520.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Xenazine — all other (non-medical-information) inquiries

Official page read
Phone888-882-6013Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Lundbeck U.S. products page lists this as 'All Other Inquiries' for Xenazine only (e.g. access or product-program questions). HCP medical-information questions use 866-402-8520.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Northera — all other (non-medical-information) inquiries

Official page read
Phone844-601-0101Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Lundbeck U.S. products page lists this as 'All Other Inquiries' for Northera only (e.g. access or product-program questions). HCP medical-information questions use 866-402-8520.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

VYEPTI CONNECT — Patient Navigator and enrollment

Official page read
Phone833-489-3784

Patient Navigator; program questions

Fax

866-868-7071

Completed VYEPTI CONNECT enrollment form

Published hours

Monday–Friday, 8 AM–8 PM (ET)

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

833-4-VYEPTI. VYEPTI (eptinezumab) only. Fax the completed VYEPTI CONNECT enrollment form; the copay assistance program is a separate enrollment.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

VYEPTI CONNECT Copay Assistance Program — provider claim submission

Official page read
Phone

No phone listed for this route

Fax

866-281-3479

Copay claim forms with EOB

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
VYEPTI CONNECT Copay Assistance Program 2250 Perimeter Park, Suite 300 Morrisville, NC 27560

Mail copay claims (CMS-1500/UB-04 plus EOB)

Submit CMS-1500 or UB-04 plus the insurer EOB by fax or mail; electronic (EDI) submission uses Payer ID 56155 (TrialCard). Payment by check or EFT (InstaMed). VYEPTI only.

View source ↗ · Source checked 2026-10-24

Report an update

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice