Authorization and benefit vendors

Magellan Healthcare (behavioral)

Phone, published email, fax, addresses and the next step for your office.

1 contact routeNo directory research calls placed

portal

Provider website support

Official page read
Phone800-788-4005Published hours

Mon–Fri 8am–5:30pm Central

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For provider website usernames, password resets, access questions and technical issues. The current California notice says Magellan stopped managing California health-plan behavioral-health/substance-use services as of April 1, 2026; the linked California quick reference guide is expressly for historical services. EAP benefits continue, but this support number is not represented as a current California health-plan authorization or member-benefit line.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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