DialClerk Directory

Medical Mutual of Ohio

Member services

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

member services

Medicare Advantage customer care (member line)

Official page read
Phone800-982-3117Published hours

Not published in this record

Product, plan and location

medicare advantage
Ohio

Mailing address

Not researched for this route

Page shows customer care lines only; no provider services line found. Use number on ID card.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Employer Group Plans customer care (member line)

Official page read
Phone800-382-5729Published hours

Mon-Thu 7:30-7:30; Fri 7:30-6; Sat 9-1 ET

Product, plan and location

commercial
Ohio

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Individual and Medicare Supplement customer care (member line)

Official page read
Phone877-279-3216Published hours

Not published in this record

Product, plan and location

commercial
Ohio

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

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Call preparation · editorial guide

Make the call count.

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

Have ready in your secure workspace

  • Exact plan name and member contact instructions
  • Consent and representation requirements
  • A clear request with no unnecessary medical detail

Questions to resolve

  • Can you discuss this request with the authorized office representative?
  • Which team can resolve the member question?
  • What is the next step and reference number?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice