Hospitals and health systems

MedStar Health

Phone, published email, fax, addresses and the next step for your office.

28 contact routesNo directory research calls placed

patient billing

Patient billing customer service

Official page read
Phone844-817-6087Published hours

Mon–Fri 8 a.m.–6 p.m.

Product, plan and location

Confirm the exact product or service
District of Columbia · Maryland

Mailing address
MedStar Health Customer Service PO BOX 411019 Boston, MA 02241-1019

Payments and written billing correspondence

Customer Service Division for questions about MedStar Health consolidated statements (hospital and most MedStar-employed physician charges), including financial assistance. Local number 410-933-4966 is also published. Not for MedStar Family Choice health plan questions.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Pay by phone (automated, fee-free)

Official page read
Phone855-697-9508Published hours

24/7

Product, plan and location

Confirm the exact product or service
District of Columbia · Maryland

Mailing address

Not researched for this route

Fee-free automated phone payment for MedStar Health bills. Local number 410-609-6065 is also published. For billing questions use customer service.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

MedStar Health Home Care — patient financial services / financial assistance

Official page read
Phone301-931-6125Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

Financial assistance eligibility and payment plans for MedStar Health Home Care patients only. Toll-free alternative published as 877-931-3100 ext. 6125.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

MedStar Transfer Center (hospital-to-hospital transfers)

Official page read
Phone844-877-2424Fax

800-267-5150

Transfer center fax

Published email

mtc@medstar.net

Published hours

24/7

Product, plan and location

Confirm the exact product or service
District of Columbia · Maryland

Mailing address

Not researched for this route

MedSTAR Transport Communications Center for physicians/facilities arranging hospital transfers to MedStar hospitals (physician consultation, bed and transport). Hospital transfers only. Back-up telephone 301-429-2103.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — MedStar Franklin Square Medical Center

Official page read
Phone443-777-7270Fax

443-777-7971

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address
MedStar Franklin Square Medical Center Attn: Health Information Management 2 North, Release of Information 9000 Franklin Square Drive Baltimore, MD 21237

Medical record release requests

Release of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — MedStar Georgetown University Hospital

Official page read
Phone202-444-3392Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
District of Columbia

Mailing address
MedStar Georgetown University Hospital Attention: Medical Correspondence 3800 Reservoir Road, NW, Bles Building Lower Level, Room 140 Washington, D.C. 20007

Medical record release requests

Release of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — MedStar Good Samaritan Hospital

Official page read
Phone443-444-3885Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address
MedStar Good Samaritan Hospital 5601 Loch Raven Boulevard Baltimore, MD 21239

Medical record release requests

Release of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — MedStar Harbor Hospital

Official page read
Phone410-350-3690Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address
MedStar Harbor Hospital 3001 South Hanover St. Baltimore, MD 21225

Medical record release requests

Release of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — MedStar Montgomery Medical Center

Official page read
Phone301-774-8661Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address
MedStar Montgomery Medical Center 18101 Prince Philip Drive Olney, MD 20832

Medical record release requests

Menu guidance in the source record

Press 1

Menus can change. No live call verification is claimed.

Release of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — MedStar St. Mary's Hospital

Official page read
Phone301-475-6181Fax

240-434-7181

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address
MedStar St. Mary's Hospital Attn: Quality, Safety and Health Information Management 25500 Point Lookout Rd. Leonardtown, MD 20650

Medical record release requests

Release of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — MedStar Union Memorial Hospital

Official page read
Phone410-554-4358Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address
MedStar Union Memorial Hospital 201 E. University Pkwy. Baltimore, MD 21218

Medical record release requests

Release of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent). The page also lists the hospital main number 410-554-2000.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — MedStar Washington Hospital Center

Official page read
Phone855-651-1882Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
District of Columbia

Mailing address
MedStar Washington Hospital Center 110 Irving St. NW Washington, D.C. 20010

Medical record release requests

Release of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — MedStar National Rehabilitation Hospital and MedStar Health Physical Therapy

Official page read
Phone202-877-1180Fax

202-726-2158

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
District of Columbia

Mailing address
MedStar National Rehabilitation Hospital 102 Irving St. NW Washington, DC 20010

Medical record release requests

Release of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — MedStar Southern Maryland Hospital Center (mail)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address
MedStar Southern Maryland Hospital Center 7503 Surratts Road Clinton, MD 20735

Medical record release requests

Release of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent). No phone or fax is published for this hospital on the page.

View source ↗ · Source checked 2026-10-25

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fax other

Medical records release — MedStar Health Medical Practice (Datavant), Maryland clinics

Official page read
Phone800-367-1500Fax

406-545-1366

Record requests for MD clinic locations

Published hours

Mon–Fri 8 a.m.–6 p.m. ET

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

Datavant customer service handles record requests for MedStar Health Medical Practice (physician clinics). Fax requests to the number for the state where the clinic is located; this fax is for Maryland clinic locations.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Medical records release — MedStar Health Medical Practice (Datavant), D.C. clinics fax

Official page read
Phone

No phone listed for this route

Fax

406-545-1369

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
District of Columbia

Mailing address

Not researched for this route

Fax for medical record requests for MedStar Health Medical Practice D.C. clinic locations. Datavant customer service: 800-367-1500.

View source ↗ · Source checked 2026-10-25

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fax other

Medical records release — MedStar Health Medical Practice (Datavant), Virginia clinics fax

Official page read
Phone

No phone listed for this route

Fax

406-545-1373

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Fax for medical record requests for MedStar Health Medical Practice Virginia clinic locations. Datavant customer service: 800-367-1500.

View source ↗ · Source checked 2026-10-25

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provider services

Physician Access (referrals) — MedStar Georgetown University Hospital

Official page read
Phone202-342-3300Published hours

24/7

Product, plan and location

Confirm the exact product or service
District of Columbia

Mailing address

Not researched for this route

For physicians referring patients to MedStar Georgetown University Hospital providers; inside the D.C. metro area. Outside the D.C. metro area: 800-442-4200.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician referral line — MedStar Washington Hospital Center

Official page read
Phone800-824-6814Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
District of Columbia

Mailing address

Not researched for this route

For physicians referring patients to MedStar Washington Hospital Center providers.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician referral hotline — MedStar Franklin Square Medical Center

Official page read
Phone443-777-7900Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

For physicians referring patients to MedStar Franklin Square providers.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician referral hotline — MedStar Good Samaritan Hospital

Official page read
Phone443-444-4100Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

For physicians referring patients to MedStar Good Samaritan providers.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician referral hotline — MedStar Union Memorial Hospital

Official page read
Phone410-554-2266Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

For physicians referring patients to MedStar Union Memorial providers.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician referral hotline — MedStar Southern Maryland Hospital Center

Official page read
Phone301-877-4536Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

For physicians referring patients to MedStar Southern Maryland providers. Toll-free alternative 1-866-963-3782.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician information / referrals — MedStar St. Mary's Hospital

Official page read
Phone301-475-6170Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

Physician information line for referrals to MedStar St. Mary's providers.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician referral line — MedStar Harbor Hospital

Official page read
Phone410-350-2563Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

For physicians referring patients to MedStar Harbor providers.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician referral line — MedStar Montgomery Medical Center

Official page read
Phone301-774-8881Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

For physicians referring patients to MedStar Montgomery providers. Admissions department: 301-774-8670.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

MedStar Health Home Care — patient intake (referrals)

Official page read
Phone800-862-2166Fax

888-862-6082

Home care referral fax

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

Patient Intake Center for home healthcare referrals and questions.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Medical Staff Office (North Region) — privileges application requests

Official page read
Phone

No phone listed for this route

Published email

NorthRegionMSO@medstar.net

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

Email to request an Application Request Form for privileges at MedStar Harbor, Montgomery, Union Memorial, Good Samaritan and Franklin Square (upload CV in month/year format). Other hospitals list individual staff emails on the page. Affiliation verification / good-standing letters are on the MedStar verification portal.

View source ↗ · Source checked 2026-10-25

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