patient billing
Patient billing customer service
Official page readCustomer Service Division for questions about MedStar Health consolidated statements (hospital and most MedStar-employed physician charges), including financial assistance. Local number 410-933-4966 is also published. Not for MedStar Family Choice health plan questions.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
Pay by phone (automated, fee-free)
Official page readFee-free automated phone payment for MedStar Health bills. Local number 410-609-6065 is also published. For billing questions use customer service.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
MedStar Health Home Care — patient financial services / financial assistance
Official page readFinancial assistance eligibility and payment plans for MedStar Health Home Care patients only. Toll-free alternative published as 877-931-3100 ext. 6125.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
case management
MedStar Transfer Center (hospital-to-hospital transfers)
Official page readMedSTAR Transport Communications Center for physicians/facilities arranging hospital transfers to MedStar hospitals (physician consultation, bed and transport). Hospital transfers only. Back-up telephone 301-429-2103.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — MedStar Franklin Square Medical Center
Official page readRelease of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — MedStar Georgetown University Hospital
Official page readRelease of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — MedStar Good Samaritan Hospital
Official page readRelease of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — MedStar Harbor Hospital
Official page readRelease of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — MedStar Montgomery Medical Center
Official page readMenu guidance in the source recordPress 1
Menus can change. No live call verification is claimed.
Release of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — MedStar St. Mary's Hospital
Official page readRelease of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — MedStar Union Memorial Hospital
Official page readRelease of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent). The page also lists the hospital main number 410-554-2000.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — MedStar Washington Hospital Center
Official page readRelease of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — MedStar National Rehabilitation Hospital and MedStar Health Physical Therapy
Official page readRelease of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — MedStar Southern Maryland Hospital Center (mail)
Official page readRelease of information requests: send the completed MedStar medical record release form to this hospital (in person or by mail). Processing takes 5-10 business days; subpoenas go to CT Corporation (registered agent). No phone or fax is published for this hospital on the page.
fax other
Medical records release — MedStar Health Medical Practice (Datavant), Maryland clinics
Official page readDatavant customer service handles record requests for MedStar Health Medical Practice (physician clinics). Fax requests to the number for the state where the clinic is located; this fax is for Maryland clinic locations.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Medical records release — MedStar Health Medical Practice (Datavant), D.C. clinics fax
Official page readFax for medical record requests for MedStar Health Medical Practice D.C. clinic locations. Datavant customer service: 800-367-1500.
fax other
Medical records release — MedStar Health Medical Practice (Datavant), Virginia clinics fax
Official page readFax for medical record requests for MedStar Health Medical Practice Virginia clinic locations. Datavant customer service: 800-367-1500.
provider services
Physician Access (referrals) — MedStar Georgetown University Hospital
Official page readFor physicians referring patients to MedStar Georgetown University Hospital providers; inside the D.C. metro area. Outside the D.C. metro area: 800-442-4200.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Physician referral line — MedStar Washington Hospital Center
Official page readFor physicians referring patients to MedStar Washington Hospital Center providers.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Physician referral hotline — MedStar Franklin Square Medical Center
Official page readFor physicians referring patients to MedStar Franklin Square providers.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Physician referral hotline — MedStar Good Samaritan Hospital
Official page readFor physicians referring patients to MedStar Good Samaritan providers.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Physician referral hotline — MedStar Union Memorial Hospital
Official page readFor physicians referring patients to MedStar Union Memorial providers.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Physician referral hotline — MedStar Southern Maryland Hospital Center
Official page readFor physicians referring patients to MedStar Southern Maryland providers. Toll-free alternative 1-866-963-3782.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Physician information / referrals — MedStar St. Mary's Hospital
Official page readPhysician information line for referrals to MedStar St. Mary's providers.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Physician referral line — MedStar Harbor Hospital
Official page readFor physicians referring patients to MedStar Harbor providers.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Physician referral line — MedStar Montgomery Medical Center
Official page readFor physicians referring patients to MedStar Montgomery providers. Admissions department: 301-774-8670.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
MedStar Health Home Care — patient intake (referrals)
Official page readPatient Intake Center for home healthcare referrals and questions.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Email to request an Application Request Form for privileges at MedStar Harbor, Montgomery, Union Memorial, Good Samaritan and Franklin Square (upload CV in month/year format). Other hospitals list individual staff emails on the page. Affiliation verification / good-standing letters are on the MedStar verification portal.