Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
Confirm the exact product or service District of Columbia · Maryland
Mailing addressMedStar Health Customer Service
PO BOX 411019
Boston, MA 02241-1019
Payments and written billing correspondence
Customer Service Division for questions about MedStar Health consolidated statements (hospital and most MedStar-employed physician charges), including financial assistance. Local number 410-933-4966 is also published. Not for MedStar Family Choice health plan questions.
Financial assistance eligibility and payment plans for MedStar Health Home Care patients only. Toll-free alternative published as 877-931-3100 ext. 6125.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Help the next office
How did your call go?
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
Share a call experienceSuggest a contact correction
Call preparation · editorial guide
Make the call count.
Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
Have ready in your secure workspace
Lab or provider bill and relevant insurance explanation, kept privately
Existing billing or assistance reference
Authorized representative information if required
Questions to resolve
Is this a bill, insurance explanation or assistance application?
Which department reviews the balance or assistance request?
What written confirmation will document the next step?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.
For the people making the calls
Put payer follow-up on your office’s worklist.
Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.
A request does not create an account or start a call. Use business contact information only. No patient information.
DialClerk Directory