Mailing addressMercy Care Finance
P.O. Box 90640
Phoenix, AZ 85066
Refunds of overpaid claims
Claims Investigation/Claims Research for claim questions and overpaid claims; search claims in the Provider Portal first. Refunds go to the Finance address.
Paper medical claims — Mercy Care Complete Care, Long Term Care, DD and DCS CHP (Payer ID 86052)
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Phone
No phone listed for this route
Published hours
Not published in this record
Product, plan and location
medicaid Arizona
Mailing addressMercy Care
Claims Department
P.O. Box 982975
El Paso, TX 79998-2975
Paper medical claims and resubmissions (Complete Care, LTC, DD, DCS CHP)
Claims Mail To table in the July 2026 provider manual Chapter 100: Complete Care and Long Term Care medical claims; electronic clearinghouse Payer ID 86052. Resubmissions go to the same box, Attention: Resubmissions.
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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
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Is a corrected claim, reconsideration or appeal the right route?
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