DialClerk Directory

Hospitals and health systems

Mercy (St. Louis)

Phone, published email, fax, addresses and the next step for your office.

7 contact routesNo directory research calls placed

patient billing

Mercy patient billing customer service

Official page read
Phone855-420-7900Published hours

Monday-Friday, 7:30 a.m.-7 p.m. Central; automated bill pay 24/7

Product, plan and location

Confirm the exact product or service
Missouri · Arkansas · Kansas · Oklahoma

Mailing address

Not researched for this route

Mercy (Chesterfield/St. Louis-based system serving MO, AR, KS, OK) hospital and clinic bills, payment plans and remaining balances after financial assistance.

View source ↗ · Source checked 2026-10-25 · Financial assistance page ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Mercy Medicaid eligibility team (financial assistance help)

Official page read
Phone844-764-6850Published hours

Monday-Friday, 8 a.m.-4:30 p.m. Central

Product, plan and location

Confirm the exact product or service
Missouri · Arkansas · Kansas · Oklahoma

Mailing address

Not researched for this route

Help applying for Medicaid and questions about ability to pay / financial assistance.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Mercy (St. Louis) health information management — St. Louis community (615 S. New Ballas Road)

Official page read
Phone314-251-4622Fax

314-251-4624

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address
Health Information Management 615 S. New Ballas Road St. Louis, MO 63141

Medical records requests

Submit the Mercy PHI access or authorization form to the local Health Information Management office.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Mercy (St. Louis) health information management — St. Louis - South community (10010 Kennerly Road)

Official page read
Phone314-525-1239Fax

314-525-1972

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address
Health Information Management 10010 Kennerly Road St. Louis, MO 63128

Medical records requests

Menu guidance in the source record

Option 2

Menus can change. No live call verification is claimed.

Submit the Mercy PHI access or authorization form to the local Health Information Management office.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Mercy (St. Louis) health information management — Festus, MO office

Official page read
Phone636-933-1521Fax

636-933-5748

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address
Health Information Management 1400 US Highway 61 Festus, MO 63028

Medical records requests

Submit the Mercy PHI access or authorization form to the local Health Information Management office.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Mercy (St. Louis) health information management — Washington, MO office

Official page read
Phone636-239-8222Fax

636-239-8228

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address
Health Information Management 901 E. Fifth Street Washington, MO 63090

Medical records requests

Submit the Mercy PHI access or authorization form to the local Health Information Management office.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Mercy (St. Louis) health information management — Troy, MO office

Official page read
Phone636-528-3262Fax

636-528-5431

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address
Health Information Management 1000 E. Cherry Street Troy, MO 63379

Medical records requests

Submit the Mercy PHI access or authorization form to the local Health Information Management office.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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