Mercy (St. Louis)

Records, fax and other contacts

Find other published document channels. Confirm the department and purpose before sending any records.

fax other

Mercy (St. Louis) health information management — St. Louis community (615 S. New Ballas Road)

Official page read
Phone314-251-4622Fax

314-251-4624

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address
Health Information Management 615 S. New Ballas Road St. Louis, MO 63141

Medical records requests

Submit the Mercy PHI access or authorization form to the local Health Information Management office.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Mercy (St. Louis) health information management — St. Louis - South community (10010 Kennerly Road)

Official page read
Phone314-525-1239Fax

314-525-1972

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address
Health Information Management 10010 Kennerly Road St. Louis, MO 63128

Medical records requests

Menu guidance in the source record

Option 2

Menus can change. No live call verification is claimed.

Submit the Mercy PHI access or authorization form to the local Health Information Management office.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Mercy (St. Louis) health information management — Festus, MO office

Official page read
Phone636-933-1521Fax

636-933-5748

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address
Health Information Management 1400 US Highway 61 Festus, MO 63028

Medical records requests

Submit the Mercy PHI access or authorization form to the local Health Information Management office.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Mercy (St. Louis) health information management — Washington, MO office

Official page read
Phone636-239-8222Fax

636-239-8228

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address
Health Information Management 901 E. Fifth Street Washington, MO 63090

Medical records requests

Submit the Mercy PHI access or authorization form to the local Health Information Management office.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Mercy (St. Louis) health information management — Troy, MO office

Official page read
Phone636-528-3262Fax

636-528-5431

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address
Health Information Management 1000 E. Cherry Street Troy, MO 63379

Medical records requests

Submit the Mercy PHI access or authorization form to the local Health Information Management office.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find other published document channels. Confirm the department and purpose before sending any records.

Have ready in your secure workspace

  • Recipient department and exact document request
  • Required release or authorization
  • Secure return contact and existing request reference

Questions to resolve

  • Is this the correct destination for this document type?
  • Is there a secure portal or required form?
  • How is receipt confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice