DialClerk Directory

Hospitals and health systems

MercyOne

Phone, published email, fax, addresses and the next step for your office.

7 contact routesNo directory research calls placed

patient billing

Billing representatives — all MercyOne locations

Official page read
Phone833-961-2453Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

MercyOne bills (MercyOne Genesis patients use 563-421-3408).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Billing — MercyOne Genesis patients

Official page read
Phone563-421-3408Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa · Illinois

Mailing address

Not researched for this route

Genesis (Davenport/Quad Cities) billing.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance screening — Des Moines / West Des Moines

Official page read
Phone734-343-3065Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

Program screening and financial assistance for Des Moines/West Des Moines (same number published for Centerville and Newton; out-of-state area code as published).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance screening — Waterloo / Cedar Falls / Oelwein

Official page read
Phone319-272-0044Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

Northeast Iowa financial assistance; toll-free 1-800-728-0159 also listed.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance screening — North Iowa (Mason City) / New Hampton

Official page read
Phone641-428-3029Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

North Iowa financial assistance (alternate 641-428-7824).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance screening — Dubuque / Dyersville

Official page read
Phone563-589-8913Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

Dubuque financial assistance (alternate 563-589-9066).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

MercyOne Connect — physician transfers to MercyOne Des Moines (24/7)

Official page read
Phone515-643-2071Published hours

24/7

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

Physicians/providers only; also takes reports from clinics and LTC facilities sending patients to the ED. Toll-free published as 877-88-MERCY.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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