DialClerk Directory

MercyOne

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Billing representatives — all MercyOne locations

Official page read
Phone833-961-2453Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

MercyOne bills (MercyOne Genesis patients use 563-421-3408).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Billing — MercyOne Genesis patients

Official page read
Phone563-421-3408Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa · Illinois

Mailing address

Not researched for this route

Genesis (Davenport/Quad Cities) billing.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance screening — Des Moines / West Des Moines

Official page read
Phone734-343-3065Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

Program screening and financial assistance for Des Moines/West Des Moines (same number published for Centerville and Newton; out-of-state area code as published).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance screening — Waterloo / Cedar Falls / Oelwein

Official page read
Phone319-272-0044Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

Northeast Iowa financial assistance; toll-free 1-800-728-0159 also listed.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance screening — North Iowa (Mason City) / New Hampton

Official page read
Phone641-428-3029Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

North Iowa financial assistance (alternate 641-428-7824).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance screening — Dubuque / Dyersville

Official page read
Phone563-589-8913Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

Dubuque financial assistance (alternate 563-589-9066).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice