DialClerk Directory

Health plans and insurers

MetroPlusHealth

Phone, published email, fax, addresses and the next step for your office.

3 contact routesNo directory research calls placed

provider services

Provider support

Official page read
Phone800-303-9626Published hours

Monday–Friday, 8 a.m.–6 p.m. ET

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Provider contact page is marked updated May 22, 2024; the current claims page corroborates this phone and schedule. New York plan administration; use the member’s exact MetroPlusHealth product. No county or product eligibility is inferred from office locations.

View source ↗ · Source checked 2026-10-22 · Claims page updated September 10, 2026 ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Paper claims and claim-status inquiries

Official page read
Phone800-303-9626Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address
MetroPlus Health Plan, PO Box 830480, Birmingham, AL 35283-0480

Original paper claims in the page’s submission section.

The submission section separately lists Medicare and Medicaid/Child Health Plus/Essential/Partnership in Care/Gold/MLTC/Enhanced/QHP plans at this PO Box and ZIP. Electronic payer ID 13265. The appeal section prints a different ZIP; the conflicting appeal/courier address is withheld. New York plan administration; use the member’s exact MetroPlusHealth product. No county or product eligibility is inferred from office locations.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

Claims reconsideration and appeal fax

Official page read
Phone

No phone listed for this route

Fax

212-908-8789

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Published claims-appeal fax. Appeal mailing is withheld because the same PO Box appears with ZIP 35242 in the appeal section and 35283-0480 in the original-claims section; confirm the correct appeal address with Provider Services. New York plan administration; use the member’s exact MetroPlusHealth product. No county or product eligibility is inferred from office locations.

View source ↗ · Source checked 2026-10-22

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