DialClerk Directory

MetroPlusHealth

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Paper claims and claim-status inquiries

Official page read
Phone800-303-9626Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address
MetroPlus Health Plan, PO Box 830480, Birmingham, AL 35283-0480

Original paper claims in the page’s submission section.

The submission section separately lists Medicare and Medicaid/Child Health Plus/Essential/Partnership in Care/Gold/MLTC/Enhanced/QHP plans at this PO Box and ZIP. Electronic payer ID 13265. The appeal section prints a different ZIP; the conflicting appeal/courier address is withheld. New York plan administration; use the member’s exact MetroPlusHealth product. No county or product eligibility is inferred from office locations.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

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  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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