Medicare and Medicaid

Minnesota Health Care Programs (MHCP / DHS)

Phone, published email, fax, addresses and the next step for your office.

2 contact routesNo directory research calls placed

provider services

MHCP Provider Resource Center (Provider Call Center)

Official page read
Phone651-431-2700

MHCP provider enrollment, claims, policy and MN–ITS support

TTY phone800-627-3529

MHCP PRC TTY; source also lists 711 relay

Published email

dhs.healthcare-providers@state.mn.us

General provider inquiries only; no private data or case-specific information

Published hours

Monday–Friday 8 a.m.–4:15 p.m.; closed noon–12:45 p.m. for lunch

Product, plan and location

medicaid
Minnesota

Mailing address

Not researched for this route

Menu guidance in the source record

Press 1 for eligibility; 2 for MN–ITS help; 3 for enrollment; 4 for contact information. For billing, MN–ITS transactions, coverage policy and payment: press 0, then 1 for NPI, 2 for UMPI, or 3 if not enrolled.

Menus can change. No live call verification is claimed.

The same Provider Resource Center serves the local and toll-free numbers. Email is only for general inquiries with no private data; case-specific information must be handled by phone. For members in prepaid health plans, contact the appropriate managed care organization. No dedicated PRC fax or mailing address is published on this page. Its displayed hours do not specify a time zone; the lunch closure applies to both numbers.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-07-31

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

MHCP Provider Resource Center (toll free)

Official page read
Phone800-366-5411

MHCP provider enrollment, claims, policy and MN–ITS support

TTY phone800-627-3529

MHCP PRC TTY; source also lists 711 relay

Published email

dhs.healthcare-providers@state.mn.us

General provider inquiries only; no private data or case-specific information

Published hours

Monday–Friday 8 a.m.–4:15 p.m.; closed noon–12:45 p.m. for lunch

Product, plan and location

medicaid
Minnesota

Mailing address

Not researched for this route

Menu guidance in the source record

Press 1 for eligibility; 2 for MN–ITS help; 3 for enrollment; 4 for contact information. For billing, MN–ITS transactions, coverage policy and payment: press 0, then 1 for NPI, 2 for UMPI, or 3 if not enrolled.

Menus can change. No live call verification is claimed.

The same Provider Resource Center serves the local and toll-free numbers. Email is only for general inquiries with no private data; case-specific information must be handled by phone. For members in prepaid health plans, contact the appropriate managed care organization. No dedicated PRC fax or mailing address is published on this page. Its displayed hours do not specify a time zone; the lunch closure applies to both numbers.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-07-31

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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