provider services
MHCP Provider Resource Center (Provider Call Center)
MHCP provider enrollment, claims, policy and MN–ITS support
TTY phone800-627-3529MHCP PRC TTY; source also lists 711 relay
Published emaildhs.healthcare-providers@state.mn.us
General provider inquiries only; no private data or case-specific information
Published hoursMonday–Friday 8 a.m.–4:15 p.m.; closed noon–12:45 p.m. for lunch
medicaid
Minnesota
Not researched for this route
Press 1 for eligibility; 2 for MN–ITS help; 3 for enrollment; 4 for contact information. For billing, MN–ITS transactions, coverage policy and payment: press 0, then 1 for NPI, 2 for UMPI, or 3 if not enrolled.
Menus can change. No live call verification is claimed.
The same Provider Resource Center serves the local and toll-free numbers. Email is only for general inquiries with no private data; case-specific information must be handled by phone. For members in prepaid health plans, contact the appropriate managed care organization. No dedicated PRC fax or mailing address is published on this page. Its displayed hours do not specify a time zone; the lunch closure applies to both numbers.
View source ↗ · Source checked 2026-10-22 · Source updated 2026-07-31
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