Mississippi Division of Medicaid (Gainwell)

The current Mississippi Medicaid temporary homepage links to the MESA provider portal and publishes this phone. MESA separates provider inquiries from pharmacy, EDI, financial and member contacts. Its provider homepage directs fee-for-service prior-authorization submissions to Telligen. The January 1, 2027 pharmacy-PA fax cutoff is specific to pharmacy PA and does not establish a cutoff for this provider fax.

The current public MESA Contact Us directory explicitly labels this phone Gainwell Technologies Pharmacy. The Mississippi Medicaid homepage currently reports a web-hosting outage and links this public provider portal. General provider/EDI/member emails in the same directory are separate purposes and are not assigned to pharmacy. No pharmacy-specific staffed hours or email is published here.

The current public MESA Contact Us directory explicitly labels this fax Pharmacy Prior Authorization and separately publishes the ProDUR/Pharmacy PA Unit mailing address. The general provider fax, general office street address and general provider/EDI emails are different purposes. No PA-unit staffed hours or email is established by this directory. The linked MESA provider homepage announces that pharmacy PA requests submitted by fax will no longer be accepted effective January 1, 2027, when electronic submission through the MESA Provider Portal becomes required.