DialClerk Directory

Mississippi Division of Medicaid (Gainwell)

Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy help desk

Gainwell Technologies Pharmacy

Official page read
Phone833-660-2402Published hours

Not published in this record

Product, plan and location

medicaid
Mississippi

Mailing address

Not researched for this route

The current public MESA Contact Us directory explicitly labels this phone Gainwell Technologies Pharmacy. The Mississippi Medicaid homepage currently reports a web-hosting outage and links this public provider portal. General provider/EDI/member emails in the same directory are separate purposes and are not assigned to pharmacy. No pharmacy-specific staffed hours or email is published here.

View source ↗ · Source checked 2026-10-22 · Current official temporary homepage linking the MESA provider portal ↗ · Public MESA provider homepage linking Contact Us ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

  • PBM name and the pharmacy identifiers on the card
  • Drug, formulation and prescription information
  • Prescriber details and previous review reference

Questions to resolve

  • Is this processed under the medical or pharmacy benefit?
  • What is the correct review and submission channel?
  • Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice