DialClerk Directory

Medicare and Medicaid

Missouri HealthNet (MO HealthNet Division / Wipro)

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

provider services

MO HealthNet Provider Communications IVR — local number

Official page read
Phone573-751-2896Published hours

Not published in this record

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

Menu guidance in the source record

July 16, 2026 guidance: option 1 for eligibility. January 10, 2023 menu update: 2 check amounts, 3 claims, 4 enrollment status, 5 annual review date; option 6 for questions outside those categories. Menus may change.

Menus can change. No live call verification is claimed.

Current MO HealthNet contact page identifies Provider Communications for claim filing, claim resolution/disposition and participant eligibility/verification. The July 2026 notice confirms the phone. Managed-care benefit or plan-specific claims questions may require the member’s health plan. The department’s current pages do not assign the Wipro vendor label to this route.

View source ↗ · Source checked 2026-10-22 · July 16, 2026 notice confirms both numbers and eligibility option 1 ↗ · January 10, 2023 IVR update documents options and replaces the old press-0 instruction ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

MO HealthNet pharmacy help desk

Official page read
Phone800-392-8030Published hours

Not published in this record

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

Option 3.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

MO HealthNet FFS drug prior authorization fax

Official page read
Phone

No phone listed for this route

Fax

573-636-6470

Published hours

Not published in this record

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

provider services

MO HealthNet Provider Communications — toll-free number

Official page read
Phone833-222-7916Published hours

Not published in this record

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

Provider questions about proper claim filing, claim resolution/disposition and participant eligibility/verification. July 16, 2026 notice also directs eligibility callers here, option 1. Plan-specific managed-care questions may require the health plan.

View source ↗ · Source checked 2026-10-22 · Current 2026 eligibility notice corroborates the toll-free route ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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