DialClerk Directory

Missouri HealthNet (MO HealthNet Division / Wipro)

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

MO HealthNet Provider Communications IVR — local number

Official page read
Phone573-751-2896Published hours

Not published in this record

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

Menu guidance in the source record

July 16, 2026 guidance: option 1 for eligibility. January 10, 2023 menu update: 2 check amounts, 3 claims, 4 enrollment status, 5 annual review date; option 6 for questions outside those categories. Menus may change.

Menus can change. No live call verification is claimed.

Current MO HealthNet contact page identifies Provider Communications for claim filing, claim resolution/disposition and participant eligibility/verification. The July 2026 notice confirms the phone. Managed-care benefit or plan-specific claims questions may require the member’s health plan. The department’s current pages do not assign the Wipro vendor label to this route.

View source ↗ · Source checked 2026-10-22 · July 16, 2026 notice confirms both numbers and eligibility option 1 ↗ · January 10, 2023 IVR update documents options and replaces the old press-0 instruction ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

MO HealthNet Provider Communications — toll-free number

Official page read
Phone833-222-7916Published hours

Not published in this record

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

Provider questions about proper claim filing, claim resolution/disposition and participant eligibility/verification. July 16, 2026 notice also directs eligibility callers here, option 1. Plan-specific managed-care questions may require the health plan.

View source ↗ · Source checked 2026-10-22 · Current 2026 eligibility notice corroborates the toll-free route ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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For the people making the calls

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A request does not create an account or start a call. Use business contact information only. No patient information.

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