NextGen Healthcare

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Client support - NextGen Office

Official page read
Phone877-523-2120Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For existing customers and their authorized users (account holders) only. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions. NextGen Office is the cloud EHR/billing/clearinghouse product for practices with fewer than 10 providers.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Client support - NextGen Enterprise

Official page read
Phone855-657-4373Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For existing customers and their authorized users (account holders) only. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions. NextGen Enterprise EHR/PM for provider groups of all sizes.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Client support - NextGen RCM

Official page read
Phone800-841-6282Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For existing customers and their authorized users (account holders) only. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions. Revenue cycle management client support.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice