DialClerk Directory

Hospitals and health systems

Nicklaus Children's Health System

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

patient billing

Patient financial services customer service — billing and financial assistance

Official page read
Phone888-538-3036Published email

nicklauscustomerservice@ensemblehp.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Customer service for questions about financial responsibility, coverage, bills and the Patient Financial Assistance program (policy applies to facility and employed-physician charges only). The FA page also lists 860-963-6337 for printed policy copies. The email is an Ensemble Health Partners address published by Nicklaus as its customer service contact.

View source ↗ · Source checked 2026-10-24 · Contact page: Customer Service Team for financial responsibility and coverage ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Billing records requests

Official page read
Phone305-663-8452Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Menu guidance in the source record

Select option 2

Menus can change. No live call verification is claimed.

The medical records page directs billing-record requests to this number, option 2. Not for HIM clinical records.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial counselor — uninsured patients before services

Official page read
Phone305-669-6525Published email

EAS@nicklaushealth.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Uninsured patients are encouraged to contact the Financial Counselor to discuss payment options before receiving hospital services.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

Health information management / medical records release

Official page read
Phone305-669-6412Published email

HIM.releaseofinformation@nicklaushealth.org

Published hours

Monday–Friday (excluding holidays), 9:00 a.m.–4:00 p.m.

Product, plan and location

Confirm the exact product or service
Florida

Mailing address
Nicklaus Children's Hospital Medical Records Department 3100 SW 62 Avenue Miami, Florida 33155

Mailed release-of-information and PHI amendment requests.

Email or mail a completed authorization for release/request of information with copy of photo ID. The page states faxed requests are not accepted. Toll-free 1-800-432-6837 also listed. Radiology images: 786-624-3283.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Transfer Center — referring facilities and physician-office direct admissions (24 hours)

Official page read
Phone833-642-5454Published hours

24 hours a day

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Menu guidance in the source record

Physician offices (direct admissions): option 3

Menus can change. No live call verification is claimed.

Centralized line (1-833-NICK4KIDS) for hospitals, emergency departments, urgent care centers and physician offices transferring or directly admitting children to Nicklaus Children's Hospital.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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