Novitas Solutions (MAC JH/JL)

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

JL Customer Contact Center

Needs confirmation
Phone

No phone listed for this route

Novitas Jurisdiction L Customer Contact Center provider/facility phone; active number withheld pending a current same-purpose designation.

Published hours

Not published in this record

Product, plan and location

medicare
Delaware · District of Columbia · Maryland · New Jersey · Pennsylvania

Mailing address

Not researched for this route

Jurisdiction L handles fee-for-service Medicare Part A and Part B for Delaware, District of Columbia, Maryland, New Jersey and Pennsylvania. Part B also includes Arlington and Fairfax counties (including Fairfax and Falls Church cities) and Alexandria, Virginia. Two undated official general-inquiry forms publish a JL Customer Contact Center number, but a current index designating those forms was not established. The inspected EDI page publishes matching digits for EDI access/password assistance and separately links to the JL Customer Contact Center; that linked interface returned a JavaScript-only shell. A current same-purpose phone number and staffed schedule could not be verified, so the phone and inherited hours are withheld. This does not establish disconnection or closure.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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