Independent physician associations

Optum Care Network (California)

Phone, published email, fax, addresses and the next step for your office.

9 contact routesNo directory research calls placed

appeals grievances

Provider dispute resolution — California mailing address

Official page read

Phone310-965-1100

Routine claim follow-up (Optum Customer Service).

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Optum Care Network P.O. Box 8059 Torrance, CA 90504

Completed California provider dispute resolution request form.

California provider dispute resolution request form hosted on optum.com (form marking '6-12'; publication date not otherwise stated). For routine claim follow-up, the form directs providers to Optum Customer Service at 310-965-1100. Confirm current routing for the specific Optum California network (Monarch, AppleCare, etc.).

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Inland Faculty MG (OCN-IFMG) — claims via MedPOINT Management

Official page read

Phone866-294-9300Published hours

Monday through Friday, 9:00 am to 5:00 pm

Product, plan and location

Confirm the exact product or service
California

Mailing address

c/o OCN-IFMG P.O. Box 7020-24 Tarzana, CA 91357

Hard-copy claims (not preferred).

Effective January 1, 2025 MedPOINT Management administers OCN-Inland Faculty MG (claims, UM, member services, credentialing, eligibility). Submit claims/encounters via Office Ally, payor identifier MPM70; referrals via the MedPOINT portal only (faxed referrals not accepted). Phone is MPM Provider Network Operations.

View source ↗ · Source checked 2026-10-24 · IEHP IPA list: OCN - Inland Faculty MG Claims (866) 294-9300 ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Inland Empire regional office — Citrus Valley / Inland Valley (Rancho Cucamonga) (IEHP-listed)

Search or secondary source

Phone909-466-8000Published hours

Not published in this record

Product, plan and location

dsnp
California

Mailing address

Not researched for this route

From IEHP's official IPA directory (DualChoice HMO D-SNP IPAs table) for Optum Care Network - Citrus Valley / Inland Valley (Rancho Cucamonga). IEHP also lists a fax ((909) 484-6825) without stating its purpose; confirm the department before faxing PHI. Health-plan-published (secondary) source.

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Inland Empire regional office — Corona / Riverside (IEHP-listed)

Search or secondary source

Phone951-371-8440Published hours

Not published in this record

Product, plan and location

dsnp
California

Mailing address

Not researched for this route

From IEHP's official IPA directory (DualChoice HMO D-SNP IPAs table) for Optum Care Network - Corona / Riverside. IEHP also lists a fax ((951) 371-3910) without stating its purpose; confirm the department before faxing PHI. Health-plan-published (secondary) source.

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Inland Empire regional office — Redlands / Moreno Valley / San Bernardino (IEHP-listed)

Search or secondary source

Phone909-798-7766Published hours

Not published in this record

Product, plan and location

dsnp
California

Mailing address

Not researched for this route

From IEHP's official IPA directory (DualChoice HMO D-SNP IPAs table) for Optum Care Network - Redlands / Moreno Valley / San Bernardino. IEHP also lists a fax ((909) 792-8627) without stating its purpose; confirm the department before faxing PHI. Health-plan-published (secondary) source.

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Inland Empire regional office — Southwestern Valleys (Murrieta) (IEHP-listed)

Search or secondary source

Phone951-461-0762Fax

951-698-5194

Published hours

Not published in this record

Product, plan and location

dsnp
California

Mailing address

Not researched for this route

From IEHP's official IPA directory (DualChoice HMO D-SNP IPAs table) for Optum Care Network - Southwestern Valleys (Murrieta). IEHP also lists a fax ((951) 698-5194) without stating its purpose; confirm the department before faxing PHI. Health-plan-published (secondary) source.

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Optum (formerly PrimeCare) — Ontario office (IEHP-listed)

Search or secondary source

Phone909-605-8000Published hours

Not published in this record

Product, plan and location

dsnp
California

Mailing address

Not researched for this route

IEHP IPA directory entry 'Optum, formerly PrimeCare', 3990 Concourse St., Ontario, CA 91764. Secondary (health-plan-published) source.

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

San Diego Physicians Medical Group (OCN-SDPMG) — claims via SCPMCS

Official page read

Phone858-824-7000Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Optum Care Network - SDPMG c/o SCPMCS P.O. Box 7250 La Verne, CA 91750

Paper claims for members assigned to OCN-SDPMG.

OCN-SDPMG provider manual claims section published by its MSO, Southern California Physicians Managed Care Services (SCPMCS). Electronic claims via Office Ally payor ID SCP01. Phone is for claim filing requirements and status inquiries.

View source ↗ · Source checked 2026-10-24 · OCN-SDPMG dispute resolution notice (04/28/2025): disputes to P.O. Box 7250; questions (858) 824-7000 ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

San Diego Physicians Medical Group (OCN-SDPMG) — provider disputes

Official page read

Phone858-824-7000Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Optum Care Network - SDPMG c/o SCPMCS Attn: Provider Disputes P.O. Box 7250 La Verne, CA 91750

Provider disputes (commercial/Medi-Cal), within 365 days.

AB1455 dispute resolution notice dated 04/28/2025 (the notice spells the city 'Laverne'). Phone for status of a dispute or how to file.

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Optum Care Network (California)

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