Optum Care Network (California)

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Inland Faculty MG (OCN-IFMG) — claims via MedPOINT Management

Official page read
Phone866-294-9300Published hours

Monday through Friday, 9:00 am to 5:00 pm

Product, plan and location

Confirm the exact product or service
California

Mailing address
c/o OCN-IFMG P.O. Box 7020-24 Tarzana, CA 91357

Hard-copy claims (not preferred).

Effective January 1, 2025 MedPOINT Management administers OCN-Inland Faculty MG (claims, UM, member services, credentialing, eligibility). Submit claims/encounters via Office Ally, payor identifier MPM70; referrals via the MedPOINT portal only (faxed referrals not accepted). Phone is MPM Provider Network Operations.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

San Diego Physicians Medical Group (OCN-SDPMG) — claims via SCPMCS

Official page read
Phone858-824-7000Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address
Optum Care Network - SDPMG c/o SCPMCS P.O. Box 7250 La Verne, CA 91750

Paper claims for members assigned to OCN-SDPMG.

OCN-SDPMG provider manual claims section published by its MSO, Southern California Physicians Managed Care Services (SCPMCS). Electronic claims via Office Ally payor ID SCP01. Phone is for claim filing requirements and status inquiries.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

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  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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