Oracle Health (Cerner)

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Client Support - Oracle Health / Cerner Millennium

Official page read
Phone866-221-8877Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For existing customers and their authorized users (account holders) only. US and Canada Oracle Cerner / Millennium client support line. Page says to log an eService ticket (available 24/7/365) if phone support is not available. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician Ambulatory Support - Oracle Health

Official page read
Phone800-277-7330Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For existing customers and their authorized users (account holders) only. Listed on the Oracle Health support page as 'Physician Ambulatory Support' / 'Physician Practice' for US and Canada. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Health Services Support - Oracle Cerner

Official page read
Phone888-767-8326Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For existing customers and their authorized users (account holders) only. Listed on the Oracle Health support page under United States / Canada as 'Oracle Cerner Health Services Support'. The page does not describe the scope further; use the client support line first. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

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