Organon

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Organon Service Center — product information, adverse events and quality complaints

Official page read
Phone844-674-3200Published email

Service_Center@Organon.com

Published hours

Monday – Friday 8:00 a.m. – 7:00 p.m. ET; 24/7 for product-related emergencies

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published for information about Organon products and services in the U.S., support-program questions, and reporting an adverse event or product quality complaint. Not the benefit-verification hub (use The Organon Access Program).

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Organon headquarters — employee switchboard

Official page read
Phone551-430-6000Published hours

Monday – Friday, 8:30 am – 5:30 pm ET

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
Organon 30 Hudson Street Jersey City, NJ 07302

Global headquarters

Published 'to reach an Organon employee'. Use the Service Center for product questions.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

The Organon Access Program — benefit investigation, PA/appeals information and enrollment

Official page read
Phone866-809-9515

Access program questions

Fax

866-806-0775

Completed enrollment form

Published hours

Mon-Fri, 8 AM-8 PM ET

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Benefit investigations, prior-authorization and appeals information, billing and coding, co-pay assistance and referral to the Organon Patient Assistance Program for listed products (BILDYOS, BILPREVDA, HADLIMA, NEXPLANON, ONTRUZANT, RENFLEXIS, TOFIDENCE per the HCP site; not all services apply to every product). Fax the completed enrollment form.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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