Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
claims
Paper claims mailing — commercial and Medicaid (PacificSource Community Solutions)
Official page read
Phone
No phone listed for this route
Published hours
Not published in this record
Product, plan and location
commercial · medicaid Oregon · Idaho · Montana · Washington
Mailing addressPacificSource Commercial (or PacificSource Community Solutions)
PO Box 7068
Springfield, OR 97475-0068
Paper medical claims.
Paper claims for PacificSource Commercial and PacificSource Community Solutions (OHP Medicaid CCO) go to the same Springfield PO box with the plan name on the first line. Electronic claims through listed clearinghouses (Change Healthcare, Office Ally, Payer Connection, Trizetto, Waystar).
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
Share a call experienceSuggest a contact correction
Call preparation · editorial guide
Make the call count.
Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
Have ready in your secure workspace
Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.
For the people making the calls
Put payer follow-up on your office’s worklist.
Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.
A request does not create an account or start a call. Use business contact information only. No patient information.
DialClerk Directory