Palmetto GBA (MAC JJ/JM)

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

JJ provider contact center (AL, GA, TN)

Official page read
Phone877-567-7271Published hours

Mon-Fri 8am-6pm ET

Product, plan and location

other
Alabama · Georgia · Tennessee

Mailing address

Not researched for this route

Page updated Jan 2025. Part A and B.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

JM provider contact center (NC, SC, VA, WV)

Official page read
Phone855-696-0705Published hours

Not published in this record

Product, plan and location

other
North Carolina · South Carolina · Virginia · West Virginia

Mailing address

Not researched for this route

Also IVR access number.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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For the people making the calls

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