Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
The official site announces the 2026 merger with Patient Advocate Foundation and directs financial-assistance applicants to TotalAssist. This replaces the inherited PAN contact; confirm the current fund and portal.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
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Make the call count.
Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
Have ready in your secure workspace
Lab or provider bill and relevant insurance explanation, kept privately
Existing billing or assistance reference
Authorized representative information if required
Questions to resolve
Is this a bill, insurance explanation or assistance application?
Which department reviews the balance or assistance request?
What written confirmation will document the next step?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
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For the people making the calls
Put payer follow-up on your office’s worklist.
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A request does not create an account or start a call. Use business contact information only. No patient information.
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