DialClerk Directory

Piedmont Health SeniorCare

Member services

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

member services

Pittsboro SeniorCare center

Official page read
Phone919-545-7337Fax

919-545-7338

Published hours

Not published in this record

Product, plan and location

medicare · medicaid
North Carolina

Published service area

Alamance, Caswell, Chatham, Lee and Orange counties; Durham County limited to ZIP 27278. Program screening still required.

Alamance County, NC · Caswell County, NC · Chatham County, NC · Lee County, NC · Orange County, NC · Durham County, NC · Area source ↗

Mailing address

Not researched for this route

Physical address
163 Chatham Business Dr., Pittsboro, NC 27312

SeniorCare center location; confirm before sending documents

Center phone and fax. Center hours are Monday-Friday 8am-5pm; the page separately lists 24/7 on-call services, which do not establish 24/7 administrative staffing.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Burlington SeniorCare center

Official page read
Phone336-532-0000Fax

336-532-0001

Published hours

Not published in this record

Product, plan and location

medicare · medicaid
North Carolina

Published service area

Alamance, Caswell, Chatham, Lee and Orange counties; Durham County limited to ZIP 27278. Program screening still required.

Alamance County, NC · Caswell County, NC · Chatham County, NC · Lee County, NC · Orange County, NC · Durham County, NC · Area source ↗

Mailing address

Not researched for this route

Physical address
1214 Vaughn Road, Second Floor, Burlington, NC 27217

SeniorCare center location; confirm before sending documents

Center phone and fax. Center hours are Monday-Friday 8am-5pm; the page separately lists 24/7 on-call services, which do not establish 24/7 administrative staffing.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

Have ready in your secure workspace

  • Exact plan name and member contact instructions
  • Consent and representation requirements
  • A clear request with no unnecessary medical detail

Questions to resolve

  • Can you discuss this request with the authorized office representative?
  • Which team can resolve the member question?
  • What is the next step and reference number?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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For the people making the calls

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A request does not create an account or start a call. Use business contact information only. No patient information.

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