Preferred IPA of California

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Claims department and claims correspondence

Official page read
Phone800-874-2091Published hours

Monday–Friday, 8:30 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
California

Mailing address
Preferred IPA Claims Department, P.O. Box 4449, Chatsworth, CA 91313

Claims Department correspondence address published on the claims page; consult the linked submission guidance for the exact claim type.

The same page links separately to claim submission, provider disputes, overpayment recovery and submission-address guidance; the department address is not automatically an appeal or refund destination. California physician network with delegated health-plan functions. Its stated network covers the greater part of Los Angeles County and named subregions; this is not an insurer or a blanket countywide access claim.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

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  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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