Prime Therapeutics

Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy prior auth

Minnesota Health Care Programs pharmacy call center

Search or secondary source
Phone844-575-7887Fax

866-390-2778

Published hours

Not published in this record

Product, plan and location

medicaid
Minnesota

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Choice prescription PA and step therapy — postal submission

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address
Prime Therapeutics Management LLC Attn: CP – 4201 P.O. Box 64811 St. Paul, MN 55164-0811

Choice prescription prior-authorization/step-therapy form submissions by the prescriber.

Form revised April 1, 2025; directly designated by the current July 2026 provider PA page. Confirm the member’s plan and form. Separate plan-specific routes appear on that page.

pharmacy help desk

Prime Therapeutics Pharmacy — specialty medication support

Official page read
Phone866-554-2673Published hours

Monday–Friday 8 a.m.–10 p.m. Eastern; urgent requests 24 hours, including weekends and holidays

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Specialty medication support. Medical-benefit PA inquiries use the number on the member ID card.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Nevada Medicaid FFS — pharmacy prior authorization

Official page read
Phone800-695-5526Fax

844-347-3202

Nevada Medicaid FFS pharmacy PA requests, per current-linked August 2026 PDL and applicable PA form; not physician-administered medical-benefit drugs.

Published hours

Not published in this record

Product, plan and location

medicaid
Nevada

Mailing address

Not researched for this route

Current public contact page publishes 800-695-5526 for pharmacies/providers PA and technical support. The currently linked August 1, 2026 PDL front page also publishes PA phone 800-695-5526 and fax 844-347-3202; it is the newest PDL visibly listed by the provider PDL tab on October 22. The live provider homepage explicitly scopes this portal to Nevada Fee-For-Service Medicaid; no Medicaid managed-care acceptance is inferred. Current PA page directly links the General PA form, revision October 12, 2022, and says these forms are for pharmacy claims only; physician-administered drug PA uses gatewaypa.com. General PA excludes nonpreferred/drug-specific forms; use the applicable form. Government transition notice names Magellan effective July 1, 2022; current Prime branding is separate evidence, not an invented rename date.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

  • PBM name and the pharmacy identifiers on the card
  • Drug, formulation and prescription information
  • Prescriber details and previous review reference

Questions to resolve

  • Is this processed under the medical or pharmacy benefit?
  • What is the correct review and submission channel?
  • Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice