Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Provider Helpline (claims, eligibility, authorizations, pharmacy, prism, behavioral health)

Official page read

Phone800-942-4765Published hours

Mon.-Thurs. 7:30-5; Fri. 9-5 (Eastern)

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Not researched for this route

Menu guidance in the source record

1 claims; 2 eligibility and benefits; 3 authorizations; 4 pharmacy; 5 prism account help; 6 behavioral health; 7 all other calls

Menus can change. No live call verification is claimed.

Main provider line for Priority Health commercial, Medicare and Medicaid plans. Prism portal is preferred for claim and authorization status.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Contracting mailing address

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Priority Health Contracting MS 2320 1231 East Beltline NE Grand Rapids, MI 49525

Confirm purpose before mailing

General contracting questions are submitted through prism General Requests; mailing address as published.

View source ↗ · Source checked 2026-10-25

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Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

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Suggest a contact correction

Suggest a correction

Contact to correctWhat needs correcting?Proposed public informationOfficial page that supports the correctionThis is public organization information only. I have not included patient, member, claim or private contact details. Privacy notice.

Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

Practice NPI and tax ID, kept in your secure workspace
Exact product name and member ID card
A one-sentence request and your office callback number

Questions to resolve

Does this team handle this plan and state?
Which department owns the next step?
What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.