Other healthcare organizations

PSW (Physicians of Southwest Washington)

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

provider services

Corporate and delegated-services administration

Official page read

Phone360-943-4337Published email

communications@pswipa.com

General company communications and administrative inquiries.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

Physical address

1300 S Evergreen Park Dr SW, Suite 200, Olympia, WA 98502

PSW corporate administrative office.

PSW manages payer networks and delegated functions and also works with ACOs. This corporate entry is separate from the existing PSW ACO entry and is not the SCAN insurer.

View source ↗ · Source checked 2026-10-22 · Current population-health and delegated-services company description ↗ · 2026 SCAN delegated provider resources ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Delegated SCAN claims inquiries and paper submission

Official page read

Phone360-528-2202Fax

360-754-4324

Published email

ClaimsQuestions@pswipa.com

Claims general inquiries.

Published hours

Not published in this record

Product, plan and location

medicare advantage
Washington

Mailing address

PSW, 1300 S Evergreen Park Dr SW, Suite 200, Olympia, WA 98502

Paper claims for SCAN functions delegated to PSW.

The current provider page directs delegated SCAN claims to payer ID RP036 or this paper address, despite different instructions in the SCAN manual. Confirm delegation for the member. Fax is published for claims inquiries, not asserted as an original-claim submission method.

View source ↗ · Source checked 2026-10-22 · Current population-health and delegated-services company description ↗ · 2026 SCAN delegated provider resources ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

Delegated claims payment disputes

Official page read

Phone

No phone listed for this route

Published email

ClaimsDisputes@pswipa.com

Claims payment dispute inquiries.

Published hours

Not published in this record

Product, plan and location

medicare advantage
Washington

Mailing address

Not researched for this route

Use for claims payment disputes within PSW’s delegated functions; this is not a general member appeal address.

View source ↗ · Source checked 2026-10-22 · Current population-health and delegated-services company description ↗ · 2026 SCAN delegated provider resources ↗

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case management

Care management administrative coordination

Official page read

Phone360-786-8690Fax

360-464-2563

Published email

CareTeam@pswipa.com

Care management team correspondence.

Published hours

Not published in this record

Product, plan and location

medicare advantage
Washington

Mailing address

Not researched for this route

Menu guidance in the source record

Option 2.

Menus can change. No live call verification is claimed.

Published on the contact sheet linked from current SCAN delegated provider resources; confirm the member’s delegated program.

View source ↗ · Source checked 2026-10-22 · Current population-health and delegated-services company description ↗ · 2026 SCAN delegated provider resources ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

SCAN delegated utilization management and prior authorization

Official page read

Phone360-786-8690Fax

360-447-6396

Published email

UMTeam@pswipa.com

Delegated utilization-management team correspondence.

Published hours

Not published in this record

Product, plan and location

medicare advantage
Washington

Published service area

Delegated SCAN Medicare Advantage utilization and prior authorization reviews for Pierce, Spokane and Thurston county members, effective January 1, 2026.

Pierce County, WA · Spokane County, WA · Thurston County, WA · Area source ↗

Mailing address

Not researched for this route

Menu guidance in the source record

Option 3.

Menus can change. No live call verification is claimed.

2026 authorization form confirms this fax. Use the current form and verify that PSW handles the member’s authorization.

View source ↗ · Source checked 2026-10-22 · Current population-health and delegated-services company description ↗ · 2026 SCAN delegated provider resources ↗ · 2026 prior authorization request form ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

General provider network resource

Official page read

Phone

No phone listed for this route

Published email

ProviderNetwork@pswipa.com

General provider network administrative questions.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

Provider network resource published in the current delegated-services contact sheet; not an insurer member-benefits line.

View source ↗ · Source checked 2026-10-22 · Current population-health and delegated-services company description ↗ · 2026 SCAN delegated provider resources ↗

Report an update

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PSW (Physicians of Southwest Washington)

Corporate and delegated-services administration

Delegated SCAN claims inquiries and paper submission

Delegated claims payment disputes

Care management administrative coordination

SCAN delegated utilization management and prior authorization

General provider network resource

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Share a call experience

Suggest a correction

Found the contact. Still need to make the call?

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PSW (Physicians of Southwest Washington)

How did your call go?

Share a call experience

Suggest a correction

Found the contact. Still need to make the call?

Put payer follow-upon your office’s worklist.

See how it could work for your practice

Put payer follow-up
on your office’s worklist.