DialClerk Directory

PSW (Physicians of Southwest Washington)

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Delegated SCAN claims inquiries and paper submission

Official page read
Phone360-528-2202Fax

360-754-4324

Published email

ClaimsQuestions@pswipa.com

Claims general inquiries.

Published hours

Not published in this record

Product, plan and location

medicare advantage
Washington

Mailing address
PSW, 1300 S Evergreen Park Dr SW, Suite 200, Olympia, WA 98502

Paper claims for SCAN functions delegated to PSW.

The current provider page directs delegated SCAN claims to payer ID RP036 or this paper address, despite different instructions in the SCAN manual. Confirm delegation for the member. Fax is published for claims inquiries, not asserted as an original-claim submission method.

View source ↗ · Source checked 2026-10-22 · Current population-health and delegated-services company description ↗ · 2026 SCAN delegated provider resources ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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