Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
provider services
Provider web portal inquiries (referring clinicians)
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Medical Professionals web portal (formerly CDI) log-on page: if unsure who to contact, send inquiry to this email. Portal access otherwise through the practice's Market Success Manager or Account Executive. Not for scheduling patients.
Mailing addressAttention: RCM Customer Service
RAYUS Radiology
5775 Wayzata Blvd., Suite 400
St. Louis Park, MN 55416
Financial assistance applications
Applies to 'RAYUS Radiology a service of Alomere Health' patients only. Email for applications and supporting documents; mailing address RCM Customer Service, RAYUS Radiology, 5775 Wayzata Blvd., Suite 400, St. Louis Park, MN 55416. Billing page otherwise says to use the phone number printed on the statement.
From the RAYUS Pain Care order form (Twin Cities, MN; includes MRI/CT/X-ray imaging orders). The form prints two different scheduling phone numbers, so no phone is listed here. For RAYUS Pain Care referrals, not general imaging.
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Call preparation · editorial guide
Make the call count.
Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Have ready in your secure workspace
Lab and test name from the order or bill
Ordering practice and existing order reference
The specific administrative question
Questions to resolve
Is this the performing laboratory and correct support team?
What secure channel handles this order, result or billing question?
Are there test-specific submission or specimen instructions?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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A request does not create an account or start a call. Use business contact information only. No patient information.
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