DialClerk Directory

Other healthcare organizations

Regal Medical Group

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

member services

Medical-group member customer service

Official page read
Phone866-654-3471Published email

customerservice@regalmed.com

General customer-service questions; Regal expressly says not to email confidential information.

Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

The contact page also publishes local customer service 818-357-5000. The homepage announces that the Astiva Health Plan contract ends January 1, 2027; no 2027 Astiva participation is assumed. Southern California medical group and delegated provider network. Classified as a medical group, not an insurance plan. Verify member assignment and the applicable health-plan delegation.

View source ↗ · Source checked 2026-10-22 · regal home — reviewed role, scope or corroborating channel evidence ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Delegated paper claims mailing

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address
Regal Medical Group, Attn: Claims Department, P.O. Box 371330, Reseda, CA 91337

Paper claims for Regal’s delegated responsibility; not a health-plan appeal or records address.

The published claims page and current contact page agree on this PO Box. The claims page retains obsolete ICD-9/UPIN wording; only the corroborated address is retained, not its coding or timeliness instructions. Southern California medical group and delegated provider network. Classified as a medical group, not an insurance plan. Verify member assignment and the applicable health-plan delegation.

View source ↗ · Source checked 2026-10-22 · regal home — reviewed role, scope or corroborating channel evidence ↗ · regal contact — reviewed role, scope or corroborating channel evidence ↗

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prior authorization

Hospital inpatient medical-management routing

Official page read
Phone818-654-3400Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Menu guidance in the source record

During business hours ask for Medical Management — Inpatient Department; after business hours option 3 for the on-call nurse and Medical Director.

Menus can change. No live call verification is claimed.

Hospital inpatient routing only. The same phone also serves the corporate office; this record uses the explicit hospital-routing instructions, not an inferred general outpatient authorization department. Southern California medical group and delegated provider network. Classified as a medical group, not an insurance plan. Verify member assignment and the applicable health-plan delegation.

View source ↗ · Source checked 2026-10-22 · regal home — reviewed role, scope or corroborating channel evidence ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Post-stabilization ER notification before admission

Official page read
Phone818-253-7670Published hours

24 hours a day, 7 days a week

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Provider hospital notification before admission after stabilization. This is not an emergency response or patient advice line. Southern California medical group and delegated provider network. Classified as a medical group, not an insurance plan. Verify member assignment and the applicable health-plan delegation.

View source ↗ · Source checked 2026-10-22 · regal home — reviewed role, scope or corroborating channel evidence ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

SCAN senior member concierge

Official page read
Phone833-416-7101Published hours

Not published in this record

Product, plan and location

medicare advantage
California

Mailing address

Not researched for this route

Only SCAN members assigned to Regal; not SCAN’s general member-services line. Anthem and Health Net concierge routes are separately published and are not blended into this contact. Southern California medical group and delegated provider network. Classified as a medical group, not an insurance plan. Verify member assignment and the applicable health-plan delegation.

View source ↗ · Source checked 2026-10-22 · regal home — reviewed role, scope or corroborating channel evidence ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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