DialClerk Directory

Hospitals and health systems

Riverside Health

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

patient billing

Patient billing customer service center

Official page read
Phone800-621-7677Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Riverside customer service for hospital bill questions, coordinating billing and insurance, and financial concerns about services provided.

View source ↗ · Source checked 2026-10-25 · contact page: billing team 1-800-621-7677 ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Cost estimates and billing call center (local)

Official page read
Phone757-989-8830Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Menu guidance in the source record

Option 3 for estimates/billing questions; option 4 for elective-service payment estimates

Menus can change. No live call verification is claimed.

Local call center number for price estimates and billing questions (toll-free counterpart 1-800-621-7677 option 3).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial assistance (Customer Service Center)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Riverside Health 608 Denbigh Blvd., Suite 605 Newport News, VA 23608

Financial assistance correspondence

Phone: Customer Service Center 1-800-621-7677 (same as billing). Financial assistance information and applications by mail; applications are also available from any Riverside hospital Admissions Department. Riverside also partners with HealthFund Solutions to support uninsured patients.

View source ↗ · Source checked 2026-10-25

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fax other

Health information management / medical records release — central HIM (Newport News)

Official page read
Phone757-594-2171Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Riverside Health Health Information Management Services 12420 Warwick Blvd., Suite 7C Newport News, VA 23606

Record requests; amendments (Attention: Privacy Officer)

Menu guidance in the source record

Option 4 for Health Information Management

Menus can change. No live call verification is claimed.

Central Riverside HIM Services for record requests and medical-record questions; record amendments go to the Privacy Officer at this address regardless of treatment location. Patients can also release records to MyChart free of charge.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Riverside Doctors' Hospital Williamsburg

Official page read
Phone

No phone listed for this route

Fax

757-903-2145

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Health Information Management Services Riverside Doctors' Hospital Williamsburg 1500 Commonwealth Ave. Williamsburg, VA 23185

Mail record requests

Facility HIM fax for record requests from this location; phone for all Riverside HIM sites is 757-594-2171 option 4. Send the release-of-information form plus a copy of photo ID.

View source ↗ · Source checked 2026-10-25

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fax other

Health information management / medical records release — Riverside Shore Memorial Hospital (Onancock)

Official page read
Phone

No phone listed for this route

Fax

757-789-0624

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Health Information Management Services Riverside Shore Memorial Hospital 20480 Market St. Onancock, VA 23417

Mail record requests

Facility HIM fax for record requests from this location; phone for all Riverside HIM sites is 757-594-2171 option 4. Send the release-of-information form plus a copy of photo ID.

View source ↗ · Source checked 2026-10-25

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fax other

Health information management / medical records release — Riverside Walter Reed Hospital (Gloucester)

Official page read
Phone

No phone listed for this route

Fax

804-693-8813

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Health Information Management Services Riverside Walter Reed Hospital 7519 Hospital Drive Gloucester, VA 23061

Mail record requests

Facility HIM fax for record requests from this location; phone for all Riverside HIM sites is 757-594-2171 option 4. Send the release-of-information form plus a copy of photo ID.

View source ↗ · Source checked 2026-10-25

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provider services

Riverside Nurse — physician referral and appointment help

Official page read
Phone800-675-6368Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Free Riverside Nurse service: help finding a Riverside physician, appointments, service referrals and nurse triage; local 757-595-6363. Consumer line, not a physician-to-physician transfer center.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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