Riverside Health

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient billing customer service center

Official page read
Phone800-621-7677Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Riverside customer service for hospital bill questions, coordinating billing and insurance, and financial concerns about services provided.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Cost estimates and billing call center (local)

Official page read
Phone757-989-8830Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Menu guidance in the source record

Option 3 for estimates/billing questions; option 4 for elective-service payment estimates

Menus can change. No live call verification is claimed.

Local call center number for price estimates and billing questions (toll-free counterpart 1-800-621-7677 option 3).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial assistance (Customer Service Center)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Riverside Health 608 Denbigh Blvd., Suite 605 Newport News, VA 23608

Financial assistance correspondence

Phone: Customer Service Center 1-800-621-7677 (same as billing). Financial assistance information and applications by mail; applications are also available from any Riverside hospital Admissions Department. Riverside also partners with HealthFund Solutions to support uninsured patients.

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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