Medicare and Medicaid

San Francisco Department of Public Health – Behavioral Health Services (SF Mental Health Plan)

Phone, published email, fax, addresses and the next step for your office.

3 contact routesNo directory research calls placed

behavioral health

Behavioral Health access line (24/7)

Official page read
Phone888-246-3333Published hours

24 hours a day, 7 days a week; TTY 711

Product, plan and location

medicaid
California

Mailing address

Not researched for this route

Physical address
1380 Howard Street, San Francisco, CA 94103

SF Behavioral Health Services address in the member handbook

Member handbook: the county BHS phone number for access to specialty mental health and substance use services (Medi-Cal). Referral/access line for patients; not a provider claims line.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

BHS Compliance — provider screening and credentialing email

Official page read
Phone

No phone listed for this route

Published email

credentialing@sfdph.org

Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address

Not researched for this route

Page: all SMHS/DMC-ODS providers email from an agency account with legal name, NPI/taxonomy, license number and program name; specify mental health or substance use in the subject. Also for taxonomy updates.

View source ↗ · Source checked 2026-10-25

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claims

BHS Billing questions email

Official page read
Phone

No phone listed for this route

Published email

SFDPH_BillingQuestions@sfdph.org

Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address

Not researched for this route

Page: for City and County staff with Medicare Part B-eligible provider types, BHS Billing helps with CMS enrollment; contractors/CBOs cannot get enrollment help from BHS Billing and follow their agency procedure.

View source ↗ · Source checked 2026-10-25

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