Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
patient assistance
Patient assistance, applications and coverage support
Confirm the exact product or service National contact — confirm product and location
Mailing addressSanofi Patient Connection
PO Box 222138
Charlotte, NC 28222-2138
Completed program applications; patient and prescriber signatures are required.
Use the current product and state application. The source medication list and FAQ carry a June 2026 document version. The program must confirm current eligibility and application requirements; listing a medicine does not establish coverage or assistance approval.
Confirm the exact product or service National contact — confirm product and location
Mailing addressSanofi Patient Connection
PO Box 222138
Charlotte, NC 28222-2138
Completed program applications; patient and prescriber signatures are required.
The current medicines page links this separate Synvisc application. Its footer is August 2023; confirm the current form with the program before submission. The program must confirm current eligibility and application requirements; listing a medicine does not establish coverage or assistance approval.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Separate savings-card enrollment route. Card restrictions differ from patient assistance; government-insured patients are excluded from the savings card described here. Confirm product participation.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
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Lab or provider bill and relevant insurance explanation, kept privately
Existing billing or assistance reference
Authorized representative information if required
Questions to resolve
Is this a bill, insurance explanation or assistance application?
Which department reviews the balance or assistance request?
What written confirmation will document the next step?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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A request does not create an account or start a call. Use business contact information only. No patient information.
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