DialClerk Directory

Health plans and insurers

Santa Clara Family Health Plan

Phone, published email, fax, addresses and the next step for your office.

3 contact routesNo directory research calls placed

member services

Medi-Cal customer service

Official page read
Phone800-260-2055Published email

CallCenterManagement@scfhp.com

Medi-Cal customer service inquiries.

Published hours

Monday–Friday, 8:30 a.m.–5 p.m.

Product, plan and location

medicaid
California

Published service area

Santa Clara County, California; eligibility and plan requirements apply.

Santa Clara County, CA · Area source ↗

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

DualConnect customer service

Official page read
Phone877-723-4795Published email

ContactDualConnect@scfhp.com

DualConnect customer service inquiries.

Published hours

Daily, 8 a.m.–8 p.m.

Product, plan and location

medicare advantage · medicaid
California

Published service area

Santa Clara County, California; eligibility and plan requirements apply.

Santa Clara County, CA · Area source ↗

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider services

Official page read
Phone408-874-1788Published email

ProviderServices@scfhp.com

Providers and provider-office support.

Published hours

Monday–Friday, 8:30 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
California

Published service area

Santa Clara County, California; eligibility and plan requirements apply.

Santa Clara County, CA · Area source ↗

Mailing address
Santa Clara Family Health Plan, PO Box 18880, San Jose, CA 95158

General plan correspondence; not a designated claims address.

Physical address
6201 San Ignacio Ave., San Jose, CA 95119

Health plan office.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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